Privacy Policy

The Palazzo Hotel Essaouira

Last updated: 03/07/2024

This privacy policy describes how The Palazzo Hotel Essaouira collects, uses, and shares the personal information you provide to us on our website https://www.lepalazzohotel.com.

Information We Collect

We may collect and process the following data about you:

1.1. Information You Provide to Us:

Name
Email address
Phone number
Mailing address

Payment information (when you make a reservation)

Other information you choose to provide to us

1.2. Information We Collect Automatically:

When you visit our Site, we may automatically collect information such as:

IP address
Browser type and version
Time zone
Browser plug-in types and versions
Operating system and platform
Information about your visit, including URLs of the pages you visit before and after our Site.

1.3. Information from Third Parties:

We may receive information about you if you use other websites we operate or other services we provide.

2. Use of Information

We use the information we collect in the following ways:

2.1. To Provide Our Services:

Process your reservations and payments
Send you confirmations and updates about your reservation

2.2. To Improve Our Site and Services:

Customize your experience on our Site
Analyze trends and Site usage

2.3. To Contact You:

Respond to your inquiries and feedback
Send you important information regarding our Site, such as changes to our terms of use and policies

2.4. For Marketing Purposes:

With your consent, send you marketing communications that we believe may be of interest to you

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your personal information with third parties in the following circumstances:

3.1. Service Providers:

We may share your information with third-party service providers who perform services on our behalf, such as payment processing and data analysis.

3.2. Legal Obligations:

We may disclose your information if required to do so by law or in response to legitimate requests from public authorities.

4. Information Security

We implement security measures to protect your personal information from unauthorized access and disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Under the GDPR, you have the right to:

To exercise these rights, please contact us at: adminstration@lepalazzohotel.com

Access your personal information
Rectify or delete your personal information
Restrict the processing of your personal information
Object to the processing of your personal information
Request the portability of your personal information

6. Data Retention

We will retain your personal information for as long as necessary to achieve the purposes described in this privacy policy, unless a longer retention period is required or permitted by law.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our Site. You are encouraged to review this privacy policy regularly to stay informed about our privacy practices.

8. Contact

If you have any questions about this privacy policy, please contact us at:

The Palazzo Hotel Essaouira

Avenue Oqba Ibn Nafiaa, Kasba 44000 Essaouira, Morocco

+212 622 339 458

adminstration@lepalazzohotel.com